Apps and backends

Your mobile app or backend has stopped working. 2 answers.

App crashing or not loading Is the app itself crashing (an unhandled error), or can't it reach its backend? Crash reports show the first; your API's status shows the second. Backend down: server unreachable Check whether the backend answers at all: no response points to the server, DNS or firewall; an error code points to the app or its database.

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