Why does my link preview look wrong?

Short answer: when a link is shared in a message or on social media, the preview comes from Open Graph tags in your page. Missing or wrong tags give a blank card, the wrong image or an old title.

How to check it yourself

View your page's source and look for og:title, og:description, og:image and og:url.
Open the og:image address directly to check it loads.
Make sure the title and description match the page.
After fixing, use the platform's own preview debugger to refresh its cached copy.

Why it matters

When someone shares your page on social media or in a chat app, the preview (title, description and image) is often the only thing people see before deciding to click. A missing or wrong preview makes the share look broken or unprofessional, and can show the wrong page's details.

Common causes

The page has no Open Graph tags, so apps guess from the page content.
The og:image points at an image that was moved or deleted, or is too small.
Every page shares the same default preview set by the theme.
The app cached an old preview, so changes don't show until the cache is refreshed.

What Preventionlabs shows

Every report's page basics check confirms whether link previews (Open Graph) are set on your homepage, alongside structured data, page language and whether the homepage images load.

Price

First report free, no card needed. Then A$50 a month, up to 10 domains.

Run your first report free